1. Pack all the returned items, along with a copy of your confirmation of purchase email, and a note specifying your RMA number securely in its original packaging. If you prefer, alternate secure packaging may be used. 2. Go to local post office, or courier of your choice, to ship the package. Return address for the package: EDbyEllen c/o iMerchandise 47 Industrial Park Road Centerbrook, CT 06409 Attn: Returns Processing 3. Please provide us the tracking number from post office or couriers if applicable. 4. You will receive a confirmation email as soon as your items are received and refund is approved.